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I submitted a critical ticket for this,but I was wondering if anyone else has experienced engines shutting down and not coming back up for a long time or without manual intervention to reboot the service or FME engine service.We saw the error below 1 time yesterday on our test box engine,and I noticed it on 4 of our 6 production engines this morning after we upgraded.
I'm seeing the following error in our engine logs:
2017-08-16 10:27:08| 142.5| 0.0|INFORM|Handling FME Engine admin request: FME_ShutdownService
2017-08-16 10:27:08| 142.5| 0.0|INFORM|FME Engine is shutting down
2017-08-17 18:48:01| 6.2| 0.0|INFORM|Translation Finished (service '7070').Return message is '0:Translation Successful|NumFeaturesOutput=18|LogFileName=job_3.log'
2017-08-17 18:48:01| 6.2| 0.0|INFORM|Finished post-translation commands
2017-08-17 18:49:35| 6.2| 0.0|INFORM|Handling FME Engine admin request: FME_ShutdownService
2017-08-17 18:49:35| 6.2| 0.0|INFORM|FME Engine is shutting down
MAX_TRANSACTION_RESULT_SUCCESSES=10000
MAX_TRANSACTION_RESULT_FAILURES=1000
All engines are restarted once they reach their maximum for translation result successes (this is 100 by default).This means this shut down is usually expected and the log message seen here,itself,is not an indicator of an issue.That's why it is logged as INFORMATIONAL and not as an error or warning (as@sander_spointed out correctly).
We a currently investigating and working actively with@runnealsto resolve the issue he's experiencing.
UPDATE:
If you are experiencing similar symptoms on FME Server 2017.1 build 17539 please contact us viasupport@亚搏在线safe.comorLive Chatand we will provide instructions & resources on how to apply a possible fix.Please also share your engine & log files for the time you were experiencing this issue with us.Our current solution is still part of the investigation and will be available in the next official release if it is confirmed that it resolves the issue and we had a chance to stress test it.
Thank you for your support & help in this matter!
Edit: I had en explanation here how to fix it,but this was not the solution.But I spoke to the helpdesk in the mean time and the problem is fixed now with the patch!
I think one of my customers is running in to the same issue,any chance the patch can be made publicly available@GerhardAt亚搏在线Safe?
Not an answer but resetting engines to 0,then setting it back to 6 will bring engines back.This is a tough one to crack.Not seen this before.
It's not an error,as it shuts down nicely.But the question is: what causes this behaviour?Seems as if some process (or a user script running with admin privileges perhaps?) is interfering and tells the engine to shut down.
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