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This article is part of theFME Server Troubleshooting Guide
If your exact issue is not addressed above or you need further assistance,the following describes some of the key places to look for help.
Read the FME Server Log Files for error messages.This can be quite helpful to find the cause of an issue.
2015.1 and NewerAccess from the Web UI
Open the Web UI and navigate to the Resources page to access the log files.
Access from the File System
If the Web User Interface is not accessible,you can access the log files from the FME Server System Share:
The FME Server System Share location can be specified at install time.By default it is set to c:\programdata\亚搏在线Safe Software\FME Server on Windows.
2015.0 and OlderLog files can be accessed from the FME Server installation directory:
Within the the logs there are three types of messages: Inform,Warn and Error.You should be looking for Warning and Errors in the logs.Inform messages may not signify a problem,even if the word "Error" is located within its text.
Example Inform Error:
2013-05-09 13:54:20| 0.9| 0.0|INFORM|FAILURE_RESPONSE !FME_ERROR_NUMBER!:!FME_ERROR_MSG!Example Warn Error:
Thu-13-Jun-2013 02:22:04 PM WARN RequestHandler-Thread 401934 : Failed login by user FMEuser due to insufficient credentials.Example Error:
Thu-09-May-2013 01:55:24 PM ERROR RequestHandler-Thread 401939 : Failed to register FME Engine.
If a Warn/Error message is encountered,it may be beneficial to search this document for the error text in order to find assistance.
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