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When trying to access help from within workbench,several options in the help menu are greyed out.Also,transformer-specific documentation is not available in the "Transformer Description" tab.
The cause of this issue varies depending on your version of FME Workbench.
FME Workbench 2013/2014/2015
This is most likely a result of:
FME WorkBench 2012 and Earlier
This is is caused byWindows Security Update #896358,which when downloaded causes all temporary and network .chm files to be treated as untrusted.
FME Workbench 2013/2014/2015
In order to resolve the issue,first check that your help files are in fact present.They should be in
If the help files are present,you can remove the user help configuration files,and they will be automatically regenerated the next time you run FME Workbench.Simply close FME and delete the folder: %LOCALAPPDATA%\FME Desktop Help
For example,in Windows 7: C:\Users\jsmith\AppData\Local\FME Desktop Help
FME Workbench 2012 and Earlier
In order to correct the .chm help files you will need to perform one of the following:
Method 1 - applies to the single downloaded instance of the .chm file.
Method 2 - applies to ALL .chm files,not just ours.
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