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Are you encountering issues with the FME Server Token Service? Please read below for some common troubleshooting tips, questions and resources.
Can the user successfully log into the FME Server Web UI with their username and password?
This confirms that the user account is ok. If not, please seethis article.
Does the API token have the correct permissions, is it enabled and not past the expiry date?
我们检查这个点击er Settings in the top right corner of the FME Server Web UI and selectManage Tokens.
Check the FME Server token log for any error messages (Files & Connections > Resources > Logs > Service > token.log)
In FME Server 2018.1 and older if the token expiration or refresh is occurring after undesired time periods, check the MIN_EXPIRATION, MAX_EXPIRATION AND TOKEN_REFRESH_INTERVAL parameters in theFME Token Service Properties File.
Note: Token Management had a complete overhaul in FME Server 2019. If you have recently upgraded please reviewToken Management in FME Server 2019article for more information about the new and improved capabilities.
When I try to run my workspace on FME Server, it fails job submission. I have apublished parameter with the name ‘token’. Token is a reserved parameter name, so when the job is run in FME Server the engine is looking for an FME token value. Therefore to resolve this issue please change the name of your published parameter.
In FME Server 2020 we performed a security update, this means that users are required to reset any token permissions for web or database connections before running workspaces via a token. This action will need to be performed one time only. For more information please review thisarticle.
If the workspace behind your FME Server App contains a web or database connection that is not a published parameter you will need to explicitly set the token permissions to give access to this connection. Please review thisarticlefor instructions on how to set these permissions.
2018.1 and prior:FME Server Token Service
2019.0 and newer:Managing Security Tokens
Training:FME Server Rest API
FME Server Playground:Authentication and Authorization
Please consider posting to theFME Community Q&Aif you are still experiencing issues that are not addressed in this article. There are alsodifferent support channelsavailable.
You can add ideas or product suggestions to ourIdeas Exchange.
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